Shipping & Return Policy

Last Updated: August 18, 2026

Shipping Policy

We aim to provide a smooth and reliable shopping experience for every customer.

Delivery Time

• Orders are processed within 1–2 business days after confirmation.

• Standard delivery usually takes up to 7 business days after dispatch.

• Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

• Once your order has been shipped, tracking details may be provided through your registered contact information.

Shipping Delays

While we work with reliable delivery partners, delays caused by courier services, weather, public holidays, remote locations, or other circumstances beyond our control may occur.

If your order is significantly delayed, please contact us at baijumalayil07@gmail.com.

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Return Policy — 5 Days

We offer a 5-day return window from the date your order is delivered.

To be eligible for a return:

• The return request must be submitted within 5 days of delivery.

• The product must be unused and in its original condition.

• The product should be returned with its original packaging, accessories, tags, and other included items.

• Products that are damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.

• Proof of purchase/order details may be required.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at baijumalayil07@gmail.com with your order details and clear photos/videos of the product and packaging.

We will review the issue and, where applicable, arrange a replacement, return, or refund in accordance with our policy and applicable consumer-protection requirements.

Refunds

Once an eligible returned product is received and inspected, we will notify you about the status of your refund.

Approved refunds will be processed through the applicable payment method, subject to processing timelines of the payment provider or bank.

Return Shipping

Return-shipping responsibility may depend on the reason for the return. For products that are defective, damaged, incorrect, or not as described, please contact us before sending the product back so that we can provide the appropriate instructions.

For any questions regarding shipping, returns, or refunds, contact:

Email: baijumalayil07@gmail.com

We reserve the right to reject returns that do not meet the eligibility requirements stated above. This policy does not limit any consumer rights available under applicable law. Indian e-commerce rules require relevant return, refund, exchange, delivery, and return-shipping information to be communicated clearly to consumers.